How do your appointments work? Will you arrive at a specified time?
You can expect your United Window Cleaning technician to arrive within the two hour time frame that is given to you at the time you schedule your service.
Are we able to request the same window cleaning team from our previous appointment?
Yes, we can accommodate special requests.
Do you clean the interior and exterior of windows?
Our professionals are trained and experienced in cleaning windows both inside and out. We can clean the interior side for your windows, or just the exterior – it is up to you.
Do you clean screens and storm windows?
We do clean screens and storm windows for an additional charge.
How often should I have my windows cleaned?
Most of our customers opt for window cleaning twice a year however, we can schedule whatever frequency you like.
Does it matter what season it is for window cleaning?
United Window Cleaning offers year round window cleaning, which we are able to perform in most types of weather.
What if it rains on the day of my appointment?
We can clean your windows during periods of light rain. If there are heavy winds or there is driving rain, we may need to reschedule for the safety of our technicians.
How long does it take to complete the job?
The duration of the job depends upon the type of structure, number of windows, and what services are requested. Most homes without storm windows required between two and four hours to complete inside and out.
Do I need to be at home at the time of my appointment?
If you are only having the exterior of your windows washed you do not need to be home at the time of your appointment.
What is your gutter cleaning process?
Our technicians will arrive at your home prepared with their own ladders, hoses, and bags. They will clear all gutters of debris to insure rain water flows through freely. Any issues with your gutters will be noted and reported to you. Upon completion of your gutter cleaning, all debris will be bagged and removed from site.
How do I know if my gutters need cleaning?
Typically you will notice that gutters are clogged and need to be cleaned if they are not working properly. Indications that the gutters are clogged include water coming over the top or water constantly dripping or leaking from the gutters when it hasn’t rained. You may also see water leaking inside your home/building, generally where the ceilings meet the walls. As a rule of thumb, we recommend cleaning the gutters twice a year.
Is it necessary to be home when my gutters are cleaned?
We will leave a door hanger to let you know your gutters were cleaned.
How do gutters become clogged?
The primary reason gutters become clogged is when leaves and twigs fall and create a high concentration of debris. This happens when leaves fall in autumn, but also after heavy winds or sereve storms. Birds and small animals can also be a culprit when they choose to nest in your gutter.
you offer discounts for scheduling window cleaning and gutter cleaning?
Yes, if you have both services at the same time. Call for details.